Whether you are checking a spelling before the wedding or following up on a parcel, write to us and a member of the Married Gift team will reply by email.
Email and hours
- Email: contact@marriedgift.com
- Support hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+7)
- Team location: Vietnam
We answer messages in the order they come in. Anything sent outside support hours is picked up on the next working day.
What to include in your message
- Your order number, if you have one.
- For a change to names or dates: the corrected text, typed exactly as it should appear on the mug.
- For a broken or misprinted mug: photos of the mug, the print and the shipping box.
Quick links
- Change or cancel an order: free within 24 hours of placing it. Details are in our Return & Refund Policy.
- Find your parcel: Track Order.
- Delivery times: Shipping Policy.
- Print or ceramic defects: Warranty.
- Personalization tips: Customization.